Privacy Policy
1. Introduction
Welcome to familytreeemaker.com (“we”, “our”, or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website or use our services related to genealogy (family tree) software and custom software development.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, and other information you provide when contacting us or purchasing a service.
- Project Details: Information you share with us about your family tree, genealogy goals, or custom software needs.
- Payment Information: If you purchase services, payment data is processed securely by our payment processor and is not stored on our servers.
- Technical Data: IP address, browser type, operating system, and pages visited, collected through cookies and similar technologies.
3. How We Use Your Information
We use your information to:
- Provide and manage our services.
- Communicate with you regarding your inquiries, projects, or purchases.
- Improve our website and services.
- Comply with legal obligations.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We may share information:
- With service providers (such as hosting or payment processing) who help us operate our business.
- To comply with legal requirements or protect our rights.
- With your explicit consent.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.
6. Security
We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for processing (where applicable).
To exercise these rights, contact us at info@familytreeemaker.com.
8. Cookies
We use cookies to improve user experience and analyze website traffic. You can control or delete cookies through your browser settings.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email:info@familytreeemaker.com
Phone: +1-845-913-0556